Terms of Use — Frak

Last updated: April 1, 2026

Preamble

These Terms of Use (hereinafter "Terms") are intended to define the terms and conditions under which Frak Labs (hereinafter "Frak Labs") provides its services to users (hereinafter "You" or "User(s)")

Frak Labs offers an innovative solution and platform, using decentralized technologies to allow brands and users to benefit from a reward system based on sharing and word-of-mouth.

Our services also include a non-custodial wallet solution allowing users to receive and manage their monetary rewards, as well as any other digital assets, such as decentralized loyalty cards and points, proofs of purchase, or certificates of authenticity.

In particular, the Frak platform allows users to:

  • discover products offered by partner brands;
  • recommend these products via share links;
  • earn a financial reward when those recommendations generate purchases.

Rewards can be viewed and managed through the Frak application in a digital wallet.

The payment and electronic money issuance services associated with the wallet may be provided by regulated third-party partners, including Monerium.

Frak Labs acts as a technology infrastructure provider enabling the management of recommendations and rewards.

Frak Labs is not a payment institution or a financial services provider.

Use of our services implies full and unreserved acceptance of these Terms. If You do not accept these conditions, You may not use the services provided by Frak Labs.

1. Purpose of the Terms

These Terms govern access to, use of, and the conditions of the services provided by Frak Labs, including but not limited to:

  • The management and tracking of sharing campaigns for brands;
  • The creation and use of non-custodial wallets, allowing users to receive and manage their monetary rewards as well as any other digital assets (decentralized loyalty cards, proofs of purchase, certificates of authenticity, etc.);
  • The use of user accounts to track interactions and receive rewards;
  • Access to integrated technical tools or solutions developed in collaboration with third-party partners.

Where Frak Labs services involve the use of solutions or technologies provided by third parties, You also agree to comply with the terms of use of these third-party partners, available on their respective platforms.

Definitions

Application refers to the Frak mobile application available for download on the Google Play and App Store.

User any person using the application.

Partner brand any company offering products or services through Frak.

Recommendation the sharing of a product or service via a link or mechanism allowing the origin of the recommendation to be identified.

Reward the amount granted to a user when a recommendation results in a purchase.

Wallet the interface allowing the user to view and manage their earnings.

2. Access to the services

Accessing the services requires the creation of a user account via a digital wallet, which serves as the user account. If you are acting on behalf of an entity, you must be authorized to represent it. Frak Labs reserves the right to refuse or restrict access to its services to any person or entity that does not comply with these Terms.

You are responsible for the confidentiality of your credentials and the information related to your wallet. Any action performed via your wallet will be presumed to have been performed by You. To protect yourself against loss or theft of your device, you may set up a recovery protocol for your wallet.

The user must:

  • be of legal age;
  • provide accurate information;
  • use the service in a lawful manner.

By using our services, you agree to comply with these Terms and to use our solutions in a lawful and compliant manner. Any attempt to circumvent security measures, fraudulent exploitation, or misuse of the services is strictly prohibited. Likewise, you must under no circumstances attempt to access Frak Labs' services or data in an unauthorized manner, nor use our tools for unlawful or harmful activities.

Frak Labs may suspend or refuse access to any user who does not comply with these Terms.

3. How the service works

Frak Labs provides a technical infrastructure to securely manage digital interactions.

These solutions give users the ability to receive and manage a range of digital assets, including monetary rewards, decentralized loyalty cards and points, proofs of purchase and certificates of authenticity, and to transfer these digital assets to external wallets.

All of these assets are accessible via a dedicated wallet, designed to guarantee complete autonomy to the user.

Digital assets managed via the wallet remain the exclusive property of the user.

Frak Labs has no access to the mechanism securing the user's funds. The wallet is non-custodial and uses a system based on Passkey authentication (via the WebAuthN protocol or equivalent solutions); this mechanism constitutes the user's private key. Management and secure storage of this Passkey and/or the associated recovery protocol is the sole responsibility of the user. In the event of loss or compromise, Frak Labs cannot be held responsible.

The allocation of rewards is decentralized and relies on robust technical mechanisms intended to ensure the integrity of data and transactions. These processes are designed to provide a high level of security and transparency, while complying with applicable standards.

However, the user must ensure compliance with all applicable laws regarding the use of these digital assets.

The general operation is as follows:

  1. a user buys or discovers a product or service;
  2. they share that product or service via a personalized link;
  3. a third party makes a purchase via that link;
  4. a reward may be granted.

Frak acts solely as a technical intermediary allowing recommendations to be tracked.

Sales are made directly between the buyer and the partner brand.